Creating a smooth and unified customer experience is crucial in today’s omnichannel retail landscape. That’s where 99minds steps in—empowering merchants to effortlessly sell and redeem gift cards in-store and online through powerful integrations with Lightspeed Retail (X-Series) and Shopify.
Whether your customer is walking into a physical store or shopping online, 99minds ensures that gift cards are always a convenient and versatile option. Let’s break down how it all works.
Lightspeed Retail (X-Series) + 99minds: Sell & Redeem with Ease
Selling a Gift Card In-Store
With 99minds integrated into Lightspeed Retail (X-Series), selling a physical gift card becomes as straightforward as any other product on your shelf:
- Start the Sale: Navigate to the Sell screen via the Lightspeed left-hand menu.
- Find the Product: Search for “Gift Card” in the product search bar.
- Add the Card: On the Add New Gift Card screen, select the gift card product and enter the customer’s gift card number.
- Verify & Load: Click Find Gift Card to validate the card, then enter the amount the customer wants to load.
- Complete the Sale: Click Add to Sale and finish the transaction as you normally would.
The transaction details are instantly recorded in the 99minds platform under the Recent Transactions section, giving merchants real-time visibility and control.
Buying a Gift Card Online via 99minds Widget on Shopify
Customers can also buy gift cards digitally through your Shopify store using the 99minds widget:
- Access the Widget The customers can buy giftcard like any other product on the online Shopify store by going to giftcard page. The Store owner has to activate the 99minds Gift Card page on their store
- Select Gift Card Details Choose a card value, enter the recipient's details, and optionally write a message.
Checkout Add the gift card to the cart and complete the purchase via Shopify’s checkout.
Digital Delivery The recipient receives the digital gift card via email or SMS, powered by 99minds.
These gift cards are stored in the 99minds system, linked to a phone number or email, and are instantly redeemable in-store through Lightspeed X or online via Shopify—because both platforms are synced through the 99minds integration.
Redeeming a Gift Card In-Store
When a customer wants to redeem a gift card in-store:
- Choose Gift Card as Payment Method: During checkout, select Gift Card as the payment type.
- Scan or Enter the Number: Input the gift card number and click Find Gift Card.
- Process Payment: Finish the transaction and click Pay with Gift Card. The amount will be deducted from the card balance automatically.
Redemption Made Simple on Shopify
Gift cards issued in-store can also be used online, thanks to 99minds' cross-platform integration with major eCommerce platforms like Shopify.
Here’s how customers redeem gift cards online:
- Checkout: At the Order Summary page, customers click Gift Certificate.
- Apply the Code: They enter their unique gift card code and click Apply.
- Pay Balance: If the gift card doesn’t cover the full amount, you can pay the remaining balance using another method
This fluid omnichannel experience ensures that gift cards work wherever your customers choose to shop, giving your brand greater reach, flexibility, and customer satisfaction.
Why This Integration Matters for Merchants
- One Unified System: Gift cards work seamlessly across POS and eCommerce—no siloed systems or manual reconciliation.
- Boost Sales: Gift cards encourage higher spending and bring in new customers.
- Easy Management: Track gift card issuance, redemption, and balance updates in real-time via the 99minds dashboard.
- Customer Convenience: Shoppers can buy in-store and redeem online, or vice versa—meeting them wherever they are.
Conclusion
99minds makes it incredibly easy for retailers to offer and manage gift cards across both physical and digital storefronts. With its tight integration into
Lightspeed Retail (X-Series) and Shopify, merchants get a streamlined POS solution that bridges the gap between in-person and online shopping.
Want to give your customers the power of choice? Start using 99minds and turn your gift card program into a revenue driver—online and off.
Frequently Asked Questions (FAQs)
Can customers use the same gift card both online and in-store?
Yes! Thanks to 99minds’ seamless integration, gift cards can be used across both physical and digital storefronts. Customers can buy a card in-store and redeem it online—or the other way around.
What platforms does 99minds support for online redemption?
99minds integrates with popular eCommerce platforms such as Shopify, Shopify, and others. This allows gift cards to be redeemed online just like discount codes or coupons.
What happens if the gift card balance is lower than the order total?
If the gift card doesn’t cover the full amount, customers can pay the remaining balance using any other accepted payment method at checkout—both online and in-store.
Is it possible to track gift card usage and balance?
Yes. Merchants can view detailed transaction history, current balances, and redemption logs directly through the 99minds dashboard, offering complete visibility and control.
How secure is the gift card system?
99minds uses secure tokenization and encrypted data handling to ensure that all gift card transactions are protected against fraud and unauthorized access.
Can I customize the gift card product or design?
Absolutely. 99minds allows customization of gift card branding and design to align with your store’s visual identity, offering both physical and digital formats.
