Seamless Retail: How 99minds Powers Gift Card Sales Across Lightspeed R-Series and Shopify

In today’s omnichannel retail environment, delivering a seamless and consistent customer experience is essential. 99minds enables merchants to quickly sell and redeem gift cards in-store and online through robust integrations with Lightspeed Retail (R-Series) and Shopify.

Whether your customer is walking into a physical store or shopping online, 99minds ensures that gift cards are always a convenient and versatile option. Let’s break down how it all works.

Lightspeed Retail (R-Series) + 99minds: Sell & Redeem with Ease

Selling a Gift Card In-Store

With 99minds integrated into Lightspeed Retail (R-Series), selling a physical gift card becomes as straightforward as any other product on your shelf:
• Start the Sale: Navigate to the Sell screen via the Lightspeed left-hand menu.

• Find the Product: Search for “Gift Card” in the product search bar.

• Add the Card: Select the gift card product on the Add New Gift Card screen and enter the customer’s number.

• Verify & Load: Click Find Gift Card to validate the card, then enter the amount the customer wants to load.

• Complete the Sale: Click Add to Sale and finish the transaction as you normally would.

The transaction details are instantly recorded in the 99minds platform under the Recent Transactions section, giving merchants real-time visibility and control.

Buying a Gift Card Online via 99minds Widget on Shopify

Customers can also buy gift cards digitally through your Shopify store using the 99minds widget:
• Access the Widget: Customers can purchase a gift card just like any other product by visiting the gift card page on your Shopify store. The store owner must activate the 99minds Gift Card page to make this available.
• Select Gift Card Details: You can choose a card value, enter the recipient’s details, and optionally write a personal message.
• Checkout: Add the gift card to the cart and complete the purchase through Shopify’s secure checkout.
• Digital Delivery: The recipient receives the digital gift card via email or SMS, powered entirely by 99minds.
These gift cards are stored in the 99minds system, linked to a phone number or email, and are instantly redeemable in-store through Lightspeed R-Series or online via Shopify, because both platforms are synced through the 99minds integration.

Redeeming a Gift Card In-Store

When a customer wants to redeem a gift card in-store:

• Choose Gift Card as Payment Method: Select Gift Card as the payment type during checkout.

• Scan or Enter the Number: Input the gift card number and click Find Gift Card.

• Process Payment: Complete the sale and click Pay with Gift Card. The system will automatically deduct the amount from the card balance.

Redemption Made Simple on Shopify

Gift cards issued in-store via Lightspeed R-Series can also be used online, thanks to 99minds’ seamless cross-platform integration with e-commerce platforms like Shopify.

Here’s how customers redeem gift cards online:

• Checkout: At the Order Summary page, go to discount code or gift cards.

• Apply the Code: Enter the unique gift card code and click Apply.

• Pay Balance: If the gift card doesn’t cover the full amount, customers can use another method to pay the balance.


This fluid omnichannel experience ensures gift cards work wherever customers shop, providing greater reach, flexibility, and satisfaction.

Why This Integration Matters for Merchants?

• One Unified System: Gift cards work seamlessly across POS and eCommerce—no siloed systems or messy reconciliation.
• Boost Sales: Gift cards bring in new customers, often leading to higher spending.
• Easy Management: From the 99minds dashboard, you can track gift card issuance, redemptions, and balances in real time.
• Customer Convenience: Shoppers can buy in-store and redeem online, or vice versa.

Conclusion

99minds makes it incredibly easy for retailers to offer and manage gift cards across physical and digital storefronts. With its tight integration into Lightspeed Retail (R-Series) and Shopify, merchants get a unified system that bridges the gap between in-person and online shopping.

Want to give your customers the power of choice? Start using 99minds and turn your gift card program into a revenue driver—online and offline.

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