99minds and Microsoft Dynamics 365 Integration | 99minds

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99minds and Microsoft Dynamics 365 Integration

Microsoft Dynamics 365 and 99minds Integration

Enterprise retailers running Microsoft Dynamics 365 trust 99minds to deliver omnichannel gift cards, loyalty programs, and store credits. Unify your in-store and digital commerce data to drive repeat purchases and long-term customer loyalty.

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Trusted by teams at

Bestop
Cariloha
Club Monaco
Birdsnest
Flynn Ohara
Corner Bakery
Tootsies
Jaxen Gray
Lovable
Mud Australia
Dunning
La Senza
Mizuno
Natori
DIM Paris
Pinstripes
Greg Norman
Solo Brands
Solstice Sunglasses
ThirdLove
Bestop
Cariloha
Club Monaco
Birdsnest
Flynn Ohara
Corner Bakery
Tootsies
Jaxen Gray
Lovable
Mud Australia
Dunning
La Senza
Mizuno
Natori
DIM Paris
Pinstripes
Greg Norman
Solo Brands
Solstice Sunglasses
ThirdLove

Key Features Enabled by the Integration

Gift cards, loyalty programs, store credits, and referrals work together seamlessly inside Microsoft Dynamics 365 to maximize enterprise customer retention and revenue.

Dynamics 365 gift cards

Omnichannel Gift Cards

Sell and redeem physical and digital gift cards across every Dynamics 365 Commerce channel. Balances sync in real time across online storefronts, call centers, and physical stores so customers can use them anywhere.

Dynamics 365 loyalty program

Enterprise Loyalty and Rewards

Run points, tiers, and VIP rewards that follow customers across every Dynamics 365 touchpoint - ecommerce, in-store, and call center. 99minds loyalty logic integrates directly with Dynamics 365 customer profiles.

Dynamics 365 store credit

Store Credit and Refunds

Issue store credit through 99minds and apply it at checkout within any Dynamics 365 Commerce channel. Turn returns into future revenue and keep customers spending within your ecosystem.

Dynamics 365 referral program

Referral Program

Turn loyal enterprise customers into brand advocates. 99minds referral campaigns integrate with Dynamics 365 order data to automatically reward successful referrals across every channel.

Dynamics 365 coupons

Coupon and Promo Engine

Generate bulk, dynamic, and personalized coupons redeemable across all Dynamics 365 channels - online, in-store, and call center. Run targeted flash promotions and seasonal campaigns at enterprise scale.

Dynamics 365 POS integration

Dynamics 365 POS Integration

99minds integrates directly with Dynamics 365 Commerce POS, giving store associates real-time access to customer loyalty balances, gift card redemptions, and store credits at every point of sale.

Benefits for Dynamics 365 Retailers

99minds extends Microsoft Dynamics 365 Commerce with the loyalty and gifting tools enterprise retailers need to grow customer lifetime value across every channel.

True Omnichannel Experience

Customers earn and redeem rewards, gift cards, and store credits whether they shop online, in-store, or through the call center. Every transaction feeds a single Dynamics 365 customer profile with no channel silos.

Unified CRM and Loyalty Data

99minds syncs loyalty points, gift card balances, and redemption history directly into Dynamics 365 customer records. Your marketing and CRM teams get a complete picture of every customer's reward activity without switching platforms.

Automated Enterprise Campaigns

Use 99minds workflow automation to trigger personalized offers, win-back campaigns, and milestone rewards based on real purchase and behavior data flowing from Dynamics 365 - at the scale enterprise retailers demand.

Streamlined Omnichannel Experience for Dymanics365

99minds is built for businesses powered by Microsoft Dynamics 365. Connect your ERP, CRM, POS, and eCommerce systems to launch loyalty programs, gift cards, store credit, and referral campaigns across every customer touchpoint. Streamline operations, improve customer retention, and drive sustainable revenue growth.

99minds integrations for Dynamics365

Intelligent Workflows with Effective Results for Shopify

Create AI-powered automated workflows for your entire customer retention and promotion program. Grow your store and drive revenue with intelligent campaign automation.

workflow
  • gift card logo

    Integrate

    Seamlessly integrate your loyalty program and other customer retention features with all popular third-party apps in the Shopify and Bigcommerce ecosystems. 99minds works with all popular CRMs, POS providers, marketing tools, and a whole lot of other apps.

  • gift card logo

    Automate

    Develop custom workflows to execute data-driven and sophisticated promotional campaigns. Effortlessly incorporate features such as store credit, coupons, gift cards, and digital wallets into intricate workflows designed to attract, convert, and retain customers.

  • gift card logo

    Personalize

    Design fully automated, data-driven campaigns personalized for your customers. Offer incentives based on each customer's activities and profile, including rewards, cashbacks, loyalty points, coupons, gift cards, store credits, and more, to enhance engagement and loyalty.

Integrations for Your Dynamics 365 Account

Enhance your 99minds experience on Microsoft Dynamics 365 with a wide variety of add-ons and integrations. From everyday essentials to powerful enterprise workflows.

Hear from our Clients

    • Pinstripe
      Quotation mark

      "The team at 99Minds has been great to work with. Changing to them as our gift card vendor has saved us substantial money and also made the purchase experience far more seamless for our guests. Additionally their customer service is top notch. They are incredibly responsive and help us bring guests to resolution in a timely manner."

      ANTHONY COLUCCI-VICE PRESIDENT

      MARKETING, PINSTRIPES INC.

    • Flynnohara
      Quotation mark

      "99minds provided 100% of our requirements and offered much more to manage our program. The team has been a great partner, and we highly recommend them to other customers."

      THOMAS NARKIEWICZ

      CTO, FLYNNOHARA

    • Cariloha
      Quotation mark

      "One stop solution for Marketing and Promotion.Complete automation for gift cards and Coupons based on Customer Journey."

      JOSH KIKKERT

      DIRECTOR OF E-COMMERCE, CARILOHA

    • Bestop
      Quotation mark

      "With 99minds we are able to create one gift cards to make it work across multi-storefront for our multiple brands."

      LAUREN BACK

      DIGITAL MARKETING MANAGER, BESTOPS

Get on board

Elevate customer experience, enhance brand rapport, boost revenue

Get started with the best customer retention platform for e-commerce and retail. 99minds helps small businesses and omnichannel retailers run Shopify coupon campaigns, launch gift card programs, loyalty programs, store credit, and memberships that boost customer lifetime value. Sign up for free!

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