Hospitality Loyalty & Gift Card Platform | 99minds

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Turn Every Check-Out Into A Future Check-In Opportunity

Loyalty, gift cards, referrals, and account credit in one platform, built for restaurants, hotels, and hospitality groups. Works with Shopify and BigCommerce!

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Trusted by teams at

Bestop
Cariloha
Club Monaco
Birdsnest
Flynn Ohara
Corner Bakery
Tootsies
Jaxen Gray
Lovable
Mud Australia
Dunning
La Senza
Mizuno
Natori
DIM Paris
Pinstripes
Greg Norman
Solo Brands
Solstice Sunglasses
ThirdLove
Bestop
Cariloha
Club Monaco
Birdsnest
Flynn Ohara
Corner Bakery
Tootsies
Jaxen Gray
Lovable
Mud Australia
Dunning
La Senza
Mizuno
Natori
DIM Paris
Pinstripes
Greg Norman
Solo Brands
Solstice Sunglasses
ThirdLove

Loyalty Programs

Reward for more than the bill

Build a guest loyalty program that goes beyond transactions. Give your best guests reasons to come back before the next visit even starts.

  • Give diners a free item or a discount after a certain number of visits
  • Reward returning guests with priority reservations or early access to promotions
  • Recognize your best guests with perks like room upgrades or late checkout
  • Turn birthdays and anniversaries into automatic offers that bring guests back
Loyalty program for restaurants and hotels

Gift Cards

Turn gifting into new guests

Sell gift cards for every occasion - date nights, celebrations, and holidays. Turn one-time gifters into a steady source of new guests.

  • Sell gift cards for date nights, celebrations, and holiday gifting
  • Offer corporate and group gifting for client or employee appreciation
  • Let guests redeem across dine-in, takeout, delivery, or a hotel stay
  • Turn seasonal gifting spikes into a steady stream of new guests
Gift cards for restaurants and hotels

Referrals

Let your regulars bring the next guest

Turn happy guests into your most effective marketing channel. A simple referral program rewards both sides and keeps new guests coming in.

  • Give guests an easy way to refer friends and family
  • Reward both sides of every successful referral
  • Track referral performance from an easy-to-use dashboard
  • Acquire guests for a fraction of your ad cost
Referral program for restaurants and hotels

Account Credit

Keep the relationship after a refund

Replace cash refunds with account credit that brings guests back. Turn a service recovery moment into a future visit.

  • Issue account credit for cancellations or service issues
  • Keep future spend inside your business
  • Encourage a return visit instead of a one-time compensation
Account credit for hospitality brands

Why Leading Hospitality Brands Choose 99minds?

Fast setup

Launch a program without a long build cycle. Most brands are live in days.

Works across every channel

Dine-in, online ordering, and direct booking - all in one program.

Unified guest view

See points, gift card balances, and referrals for every guest in one place.

Built to scale

From single locations to multi-location groups - one platform handles it all.

Hands-on support

Our team helps you design a program that fits your concept from day one.

From Setup to Launch in 3 Steps

Most brands are live within a week. No custom dev required.

1

Configure your program

Choose the mix of loyalty, gift cards, referrals, and account credit that fits your concept.

2

Customize the experience

Match your brand's look and feel across gift cards, rewards pages, and guest communications.

3

Launch and grow

Go live, track guest engagement in real time, and adjust the program as you learn what keeps people coming back.

Metrics That Move Your Bottom Line

Real numbers from brands using 99minds to drive repeat visits.

3x

Higher return visit rate

For brands with an active loyalty program vs. those without.

40%

Of revenue from repeat guests

Loyalty members spend more and visit more often.

1 week

Average time to launch

From sign-up to live program, most brands are up in days.

Customer Success Stories

Don’t just take our word for it. Hear it from our successful customers. All Customer Stories

  • Mud Australia

    38%

    Increase Average Spend Over Gift Card Value

    Multi-Currency

    AUS $ USD $ GBP £

    30%

    Increase in Sales due to rise in Gift card Redemption frequency

    Saved 400hrs

    Manual work

    Mud Australia store
  • Solstice

    $640K

    In Sales due to Promotional Gift Cards

    45 Days

    Summer Promotion

    28%

    Increase in AOV

    Gift Card

    As new promotion channel

    Solstice campaign
  • Natori

    25%

    Increase in
    Customer LTV

    Omnichannel

    Online and In-store

    40%

    Higher Spending on Redemption

    Gift Cards

    As new marketing channel

    Natori product
  • Bestop

    $1.5M

    In Sales due to Gift Card Promotion

    60 Days

    Social Media promotion with Heather Storm

    20%

    Increase in AOV

    15%

    Increase in Conversion Rate

    Bestop promotion
  • Calico

    25%

    Increase in
    Customer LTV

    30%

    Increase in ARR

    10%

    Increase in AOV

    Omnichannel Loyalty & Referral

    New Customer Acquisition & Retention channel

    Calico loyalty
  • Tassels

    15%

    Increase in
    Customer LTV

    20%

    Increase in ARR

    15%

    Increase in AOV

    Omnichannel Loyalty & Referral

    New Customer Acquisition & Retention channel

    Tassels loyalty

Built For Every Kind of Hospitality Brand

For Restaurants and Cafes

Reward repeat diners, sell gift cards for holidays and special occasions, and turn regulars into referral sources.

For Hotels and Resorts

A guest loyalty program that encourages direct bookings and repeat stays over third-party travel sites.

For Multi-Location Groups

One consistent loyalty, gift card, and referral experience across every location.

Seamless integration with Shopify, BigCommerce, POS systems, and your marketing stack

99minds integrates with your existing CRM, POS systems, and marketing automation platforms for seamless Shopify coupon management and BigCommerce coupon management. Whether you run a Shopify store, a BigCommerce site, or a brick-and-mortar retail operation, 99minds connects with the tools you already use.

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Frequently Asked Questions (FAQs)

  • Yes. The platform is built to scale across multiple locations while keeping program management centralized.

  • Most hospitality businesses launch their first loyalty or gift card program within a week of setup.

  • Yes. All of these tools live in a single platform, so guests can earn and redeem rewards without friction.

  • Yes. Rewards can be configured to work across in-person visits, online orders, and direct bookings.

  • Account credit can be issued in place of a refund, keeping the guest's future spend within your business.

Ready to turn your checkouts into check-in opportunities?

See how 99minds fits your hospitality business in a 30-minute demo.

Talk to Sales